How to Return
Returns are to be mailed to the following address:
1534 N. Moorpark Rd, Suite 305
Thousand Oaks, CA 91360
TERMS OF GUARANTEE
Returned product must be postmarked by the 30th day of the original delivery date. You need to include a copy of the original proof of purchase which must include the date and the purchase amount. You will need to pay for shipping and be responsible for returning the product to SleepTime Products.
The Back-To-Sleep pillow must be returned in satisfactory condition. Significant signs of neglect or abuse, tearing or staining will void the warranty. The plush bamboo pillow cover is not eligible for a refund.